Returns & Exchanges
At Dupes & Co., we want you to love your glow-up, which is why we offer a 30-day return policy on all products that didn't quite meet your expectations. Simply ensure items are gently used or unopened to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
Pack and Ship
Securely pack your beauty products in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing