Frequently Asked Questions
Everything you need to know about shopping with Dupes & Co.
Are your products cruelty-free?
Yes, we are committed to ethical beauty. All Dupes & Co. products are 100% cruelty-free and we never test on animals at any stage of production.
How do your formulas compare to high-end luxury brands?
We use high-quality, lab-tested ingredients that mirror the performance of luxury brands. Our goal is to provide the same pigment, texture, and longevity without the designer price tag.
What is your return policy if a shade doesn't match?
We offer a 30-day satisfaction guarantee. If your shade isn't a perfect match, you can return the product for a full refund or exchange it for a different color.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific location.
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and free from harsh parabens. However, we always recommend checking the full ingredient list on the product page and performing a patch test first.